Frequently asked questions

How do I download a video?

Copy the video link from a supported website, paste it into the box on the home page and press "Get video". When the preview appears, choose SD, HD or MP3 (where available) and the download starts.

Is MPDOWN free?

Yes. MPDOWN is free to use, with no account and no app to install. The site may show advertising to cover its running costs.

Is it safe?

MPDOWN never asks for your password and never asks you to install anything. We do not store the videos you download. Only use the official site address, and be careful with look-alike websites.

Why is my video not downloading?

The most common reasons are: the video is private, age-restricted or deleted; the link is incomplete or from an unsupported page; the video is very long or very large; you sent too many requests in a short time (the limit is 10 downloads per minute); or the security check expired, so refresh the page and try again. If the problem continues, send us the link through the Contact page.

Which websites are supported?

TikTok (including videos without watermark), Instagram, Facebook, YouTube (videos and Shorts), Twitter / X, Snapchat Spotlight, Pinterest, Threads, Reddit, Vimeo, LinkedIn, Likee and CapCut. Support depends on each platform, so some links may not work. Private content and stories are not supported.

Can I download in HD or as MP3?

When the original video is available in HD, an HD button appears after a short wait before the download starts. MP3 is available for TikTok and YouTube. SD is always the quickest option.

Still need help? Visit the Contact page or email [email protected].